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general terms
Website Terms of Use https://wildbeardbg.com
These General Terms and Conditions govern the relationship between Stamov Invest Ltd, hereinafter referred to as "Merchant", on the one hand, and the Users of the Internet sites and services located at https://wildbeardbg.com, hereinafter referred to as " brevity users on the other.
Stamov Invest Ltd. is a company incorporated under the Commercial Law of the Republic of Bulgaria with Unified Identification Code 204000117 address Novi Iskar, 3 Tsiklama Str., Email address office@wildbeardbg.com, telephone +359 886307304
Please read in full the published Terms and Conditions before using the information and commercial services offered on the Site (hereinafter referred to as Services).
This document contains information about the activities of Stamov Invest Ltd. and the general terms and conditions for using the services provided by Stamov Invest Ltd., regulating the relations between us and each of our users.
Confirmation of the General Terms and Conditions is a necessary and obligatory condition for the conclusion of the contract between the User and the Merchant.
By accepting the General Terms and Conditions, the User agrees to process his personal data on the basis of a contract concluded between him and the Merchant.
Definitions
For the purposes of these General Terms and Conditions, the following terms should be understood in the following sense:
Website - https://wildbeardbg.com and all its subpages.
Consumer - any natural person who acquires goods or uses services that are not intended for carrying out a commercial or professional activity, and any natural person who, as a party to a contract under this Act, acts outside the scope of his commercial or professional activity.
Terms of Service - These General Terms and Conditions, which include terms of use, cookies, registration and delivery rules, voluntary dispute resolution, contract and exchange cancellation forms, and any other legally relevant information located on the Site.
Personal data - information about an individual that reveals his or her physical, psychological, mental, family, economic, cultural or social identity.
Goods - movable tangible property, with the exception of items sold under enforcement or through other measures by bodies authorized by law, as well as items abandoned or confiscated in favor of the state, declared for sale by government bodies. Goods are also water, gas and electricity when offered for sale, packed in a limited volume or in a fixed quantity.
Sales contract - a contract under which the trader transfers or undertakes to transfer the ownership of the goods to the consumer and the consumer pays or undertakes to pay the price for them, including contracts having as their object goods and services.
Consumer Dispute Resolution Procedure - a procedure for out-of-court settlement of consumer disputes that meets the requirements of this law and is carried out by an alternative consumer dispute resolution body.
Services provided
1. On the Site the Consumers have the opportunity to conclude contracts for the sale of the goods offered by the Merchant.
Order
2. The users use the website interface to enter into contracts with the Merchant for the goods offered.
2.1. The contract for the sale of goods is considered concluded from the moment of confirmation of the order by the Merchant
2.2. In the absence of any goods, the Merchant reserves the right to refuse the order.
2.3. After selecting one or more goods offered on the Merchant's website, the User must add the goods to their list of goods for purchase.
2.4. It is necessary for the User to provide the details of the delivery and to choose the method and time of payment of the price, after which to confirm the order through the site interface.
2.5. When placing an order, the User receives an email confirmation that his / her order has been accepted.
3. The Trader has the right to refuse to conclude a contract with an incorrect User.
3.1. The Merchant shall have the right to treat a User as incorrect in cases where:
1. there is a breach by the User of the General Terms and Conditions;
2. an incorrect, arrogant or rude attitude towards the representatives of the Merchant has been established;
3. systematic abuses have been identified by the User against the Merchant.
Prices
4. The prices of the goods offered shall be those indicated on the Merchant's website at the time of placing the order, except in cases of obvious error.
4.1. The prices of the goods include VAT, in cases where it is foreseen to be charged.
5. The trader reserves the right to change the prices of the goods offered on the site at any time and without notice, such changes will not affect the orders already made.
6. The Merchant may provide discounts on the goods offered on the site in accordance with the Bulgarian legislation and rules set by the Merchant. The rules applicable to such discounts are available at the place where the discount is displayed. Discounts can be provided in various forms (eg promotions, loyalty discounts, provided individually, on a random basis or as a result of participating in a competition or client survey).
6.1. Different types of discounts cannot be combined when ordering and buying the same product.
Payment
7. When the Consumer returns the goods with the right to a refund for whatever reason, the price subject to the refund shall be reduced by the value of the discount received on the goods and only the amount actually paid shall be refundable.
8. The consumer may pay the price of the goods ordered by using one of the options listed on the website. Payment is possible on the Site by the following methods:
· Cash on Delivery
· Bank transfer
· Payment via virtual POS terminal
9. If the User chooses the option of delivery by courier and payment by cash payment, he must pay the price of the ordered items together with the delivery price of the courier upon receipt of the goods.
10. If the User chooses a payment method involving a third party payment service provider, the User may be bound by the terms and conditions and / or fees of such third party.
11. The Merchant shall not be liable if a payment method involving a third party payment service provider is unavailable or otherwise inoperative for reasons that cannot be attributed to the Merchant's fault.
Cancellation and replacement
12. The consumer has the right to withdraw from the contract without giving a reason, without owing compensation or penalty within 14 days from the date of acceptance of the goods by the User or by a third party.
13. In order to exercise its right under this clause, the User must unambiguously notify the Merchant of his decision to withdraw from the contract, individually identifying the goods which he wishes to return, by providing all details of the order and delivery completed, but not only: content and value of the order, data of the person making the order, data of the person accepting the delivery, and date of delivery.
14. The trader shall publish on his website a form for exercising the right of withdrawal.
15. In order to exercise the right of withdrawal, the Merchant shall provide the consumer with the option of completing and submitting electronically via the website the standard withdrawal form or other unambiguous application. In such cases, the Merchant shall immediately send to the consumer a confirmation that he has received his refusal in durable medium.
16. The User is obliged to return the goods for his own account, together with the receipt and the invoice, if any, by handing them over to the Merchant or to the person authorized by the latter, within 14 days from the date on which the User exercised his right. of cancellation of the contract.
17. On return the goods must be in their original packaging, without any trace of use or distortion of the trade.
18. The merchant has the right to defer repayment of the payments until the goods have been received back or until proof is provided that the goods have been sent back, whichever is the earlier.
19. In the event that the Consumer fails to fulfill his obligation to return the goods without notifying the Merchant of the delay and without providing a valid reason for the same, he shall be deemed to have withdrawn his statement for exercising the cancellation of the contract.
20. Where the Contractor has incurred expenses in connection with the performance of the contract and the User withdraws from the contract, the Trader shall have the right to withhold the respective amount for the expenses incurred or to demand their payment.
21. The consumer shall not be entitled to withdraw from the contract if the subject of the contract are:
22. The Merchant reimburses to the User the price paid by him for the returned goods.
Guarantees and claims
23. The consumer is entitled to a claim for any non-conformity of the goods or services with the contract / order, when after the delivery, non-conformities with the contract of sale have been detected.
24. Any non-conformity of a consumer good with the sales contract, which manifests itself within 6 months after the delivery of the good, is presumed to have existed at the time of delivery unless it is proved that the lack of conformity is due to the nature of the good or the nature of the non-compliance.
25. The consumer cannot dispute the conformity of the consumer product with the contract of sale when:
1. at the conclusion of the contract he knew or could not have been unaware of the non-compliance;
2. the non-compliance is due to materials provided by the user.
26. The consumer is entitled to make a claim for the product or service, regardless of whether the manufacturer or the merchant has provided a commercial guarantee for the product or service.
27. When the satisfaction of the claim is made by replacing the goods with another, as agreed, the Merchant shall retain to the consumer the original warranty conditions.
28. Upon filing the claim, the consumer may claim for a refund, for replacement of the goods with another, corresponding to the contract, or for a deduction from the price.
29. The complaint shall be submitted verbally to the Merchant's telephone number or in writing, via the specified email, by mail or to the address of the company. The merchant provides access to a claim form on his site.
30. When filing a claim, the user shall indicate the subject of the claim, his preferred method of satisfying the claim, the amount of the claim claimed, and the address, telephone number and contact email.
31. When filing a complaint, the consumer must also attach the documents on which the claim is based, namely:
1. cash receipt or invoice;
2. protocols, acts or other documents establishing the non-conformity of the goods with the contract;
3. other documents establishing the claim by reason and size.
32. Claims for consumer goods may be filed within two years of delivery of the goods, but no later than two months after the finding of non-compliance with the contract.
33. The time limit shall be suspended for the time necessary to reach an agreement between the seller and the consumer to resolve the dispute.
34. If the Merchant has provided a commercial guarantee for the goods and the warranty period is longer than the deadlines for filing the claim under para. 1, the claim may be lodged until the expiry of the commercial guarantee.
35. Filing a complaint is not a bar to a claim.
36. The trader maintains a register of claims. A document is sent to the User at the email he / she has specified, stating the claim number from the register and the type of goods.
37. When the Merchant satisfies the claim, he issues an act for it, which is made in two copies, and obligatory provides one copy to the User
38. The merchant upon reasonable claim shall bring the goods in compliance with the contract of sale within one month from the submission of the claim by the User.
38.1. If the goods have not been repaired after the expiry of the period referred to in the previous paragraph, the User shall have the right to cancel the contract and to recover the sum paid to him or to request a reduction of the price of the consumer goods according to Art. 114 of the LPP.
38.2. Alignment of the Consumer Product with the Sales Contract is free of charge to the Consumer. It owes no expense to the shipment of consumer goods or materials and labor associated with its repair, and does not incur significant inconvenience.
39. In case of non-compliance of the consumer goods with the sales contract and when the User is not satisfied with the resolution of the claim, he has the right to choose from one of the following options:
1. cancellation of the contract and reimbursement of the amount paid by it
2. the price reduction.
40. The consumer cannot claim a refund or a reduction in the price of the goods when the trader agrees to replace the consumer with a new one or to repair the goods within one month after the consumer claims.
41. The trader is obliged to satisfy the request for termination of the contract and to recover the amount paid by the consumer when, after having satisfied three claims of the consumer by repairing the same product, within the warranty period, there is a further occurrence of non-conformity of the goods with the sales contract.
42. The consumer cannot claim the termination of the contract if the non-compliance of the consumer goods with the contract is insignificant.
Intellectual Property
43. Intellectual property rights over all materials and resources available on the Merchant's website (including the available databases) are subject to protection under the Copyright and Related Rights Act, which belong to the Merchant or the respective assignee. of the Merchant, and may not be used in violation of applicable law.
44. In copying or reproduction of information beyond the admissible, as well as in any other infringement of the intellectual property rights of the Merchant's resources, the Merchant shall have the right to claim compensation for the direct and indirect damages suffered in full.
45. Unless expressly agreed, the User may not reproduce, modify, delete, publish, distribute and otherwise disclose information resources published on the Merchant's website.
46. The Merchant undertakes to take due care to enable the User to have normal access to the services provided.
47. The trader reserves the right to suspend access to the services provided. The merchant has the right, but not the obligation, to delete information resources and materials published on his site at his own discretion.
Termination and termination of the contract
48. The Merchant shall have the right, at its sole discretion, without giving notice to unilaterally terminate the Contract if it finds that the services provided are being used in violation of these General Terms, the legislation in the Republic of Bulgaria and the generally accepted moral norms.
49. Except in the cases provided for in these General Terms and Conditions, the contract between the parties shall also be terminated upon termination of the Merchant's activity or termination of the maintenance of its Website.
50. In the absence of the above cases, either party may terminate this contract by giving one week's notice to the other party in the event of default on the contract.
51. The written form of the contract shall be considered complied with by sending an e-mail message, pressing an electronic button on a content page to be filled in or selected by the User or ticking the box (check box) on the website, etc. . similar insofar as the statement is technically recorded in such a way that it can be reproduced.
Rescue clause
52. The parties declare that, if any of the clauses in these General Terms and Conditions prove invalid, this will not invalidate the whole contract or other parts of it. The invalid clause will be superseded by the statutory norms of the law or established practice.
Amendment to the General Terms and Conditions
53. The Merchant is obliged to notify the Consumer of any change in these General Terms and Conditions within 7 days after the occurrence of this circumstance at the email address specified by the Consumer.
54. When he does not agree to the amendments to the General Terms and Conditions, the User has the right to withdraw from the contract without giving a reason and without owing compensation or penalty. In order to exercise this right, the User must notify the Trader within one month of receiving the notification under the preceding Article.
55. In the event that the User does not exercise his right to withdraw from the contract in accordance with the procedure laid down in these General Terms and Conditions, the amendment shall be deemed to have been accepted by the User without objection.
Applicable law
56. The provisions of the effective legislation of the Republic of Bulgaria shall apply to all issues not settled by these General Terms and Conditions.
Registration and identification
The Merchant identifies the Site Users by storing log files on the Site server.
The Trader has the right to collect and use information about the Consumer on the grounds and for the purposes of fulfilling the general contract with the Consumer. The information by which the person can be identified may include personal information specified in the general terms and conditions, as well as any other information voluntarily provided by the person upon registration. The information also includes any other that the User enters, uses or provides when using the Services.
Only persons over 16 can register on the site. Upon registration, the person marks a check-box stating that he or she is 16 years old.
The Merchant takes due care and responsibility to protect the information about the User, which became known to him in connection with the registration, except in cases of force majeure, accidental event or malicious acts of third parties.
In the registration form, filled in by the User at registration, the Merchant shall indicate the obligatory or voluntary nature of providing the data and the consequences of refusing to provide it.
The Trader may disclose personal data to third parties only in the cases provided by law and in the circumstances stipulated by the law or with the explicit consent of the Users.
The user may register by filling in the relevant electronic registration form, available in real time (on-line) on the website of the Merchant, to express agreement with the General Terms and Conditions.
By clicking on the virtual button with the text "Registration" or other similar text having the power of written confirmation of the General Terms, the User makes an electronic statement within the meaning of the Law on Electronic Document and Electronic Signature, declaring that he is familiar with the General Terms, accepts them and undertakes to abide by them. The Merchant may store in the log files on his server the IP address of the User as well as any other information necessary for his identification and reproduction of his electronic statement for acceptance of the General Terms in case of legal dispute. The text of the General Terms and Conditions is available on the website of the Merchant in a way that allows its storage and reproduction.
When completing the application for registration, the User is obliged to provide complete and correct data on the identity (for individuals), legal status (for legal entities) and other data required by the electronic form of the Merchant, as well as update them in 7 (seven) a day from their change. The User declares that he / she agrees to provide the required personal data, thus ensuring that the data he / she provides during the registration process are true, complete and accurate and will update them in due time. In the case of providing false information, the Merchant has the right to terminate or suspend immediately and without notice the provision of the services, as well as to maintain the registration of the User.
Upon registration, the User receives a unique username, which may be the user-specified email or user data from social networks or third-party identification services, and a password to access the services available through the website.
The user can manage their profile on the site. Through your account.
The username with which the User registers does not give him any rights other than those expressly stated in these terms.
The registrant as a legal entity is obliged to enter his full name and address, respectively. the name of the legal person representing.
The User is obliged to take all care and take the necessary measures, which are reasonably necessary in order to protect his password, as well as not to disclose to third parties his password and to notify the Merchant immediately in case of unauthorized access, as well as in the likelihood and suspicion of such. He has the responsibility and risk of safeguarding his password, as well as of any action taken by him or a third party by using his password.
